Legal

Refund Policy

Last updated: 2026-02-19

1. Digital Products

Our products are delivered digitally. Because digital delivery can provide immediate access, refunds may be limited and are assessed case-by-case unless required by law.

2. When a Refund May Be Considered

We may consider a refund if you were charged incorrectly, received duplicate charges, or cannot receive the product due to a confirmed delivery issue on our side.

3. How to Request a Refund

Contact support through our official Discord support channel with your purchase details and a clear description of the issue. We may request additional information to verify your purchase and investigate the request.

4. Chargebacks

If you have an issue, please contact support before filing a chargeback. Chargebacks may delay resolution and can result in restricted access to the Services.

5. Payment Provider Terms

Some refunds may be handled directly through the payment provider depending on the method used. Payment processing may be provided by Paddle and/or other providers.

6. Changes

We may update this Refund Policy from time to time. The “Last updated” date reflects the most recent revision.