Refund Policy
Last updated: 2026-02-19
1. Digital Products
Our products are delivered digitally. Because digital delivery can provide immediate access, refunds may be limited and are assessed case-by-case unless required by law.
2. When a Refund May Be Considered
We may consider a refund if you were charged incorrectly, received duplicate charges, or cannot receive the product due to a confirmed delivery issue on our side.
3. How to Request a Refund
Contact support through our official Discord support channel with your purchase details and a clear description of the issue. We may request additional information to verify your purchase and investigate the request.
4. Chargebacks
If you have an issue, please contact support before filing a chargeback. Chargebacks may delay resolution and can result in restricted access to the Services.
5. Payment Provider Terms
Some refunds may be handled directly through the payment provider depending on the method used. Payment processing may be provided by Paddle and/or other providers.
6. Changes
We may update this Refund Policy from time to time. The “Last updated” date reflects the most recent revision.
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